Your trust is our most valued asset. nagabhai is fully committed to transparency in how your personal information is collected, used, and protected.
Key Highlights of How Nagabhai Handles Your Data
All your data is stored on international-standard servers with SSL encryption. Multiple layers of security are in place to prevent unauthorized access.
Nagabhai obtains your consent before collecting any information. You may withdraw your consent at any time and request that your data be deleted.
Nagabhai operates in compliance with GDPR and international data protection regulations, following global best practices in data management.
KYC documents are stored separately in encrypted storage. Only authorized personnel may access them when necessary, and every access is logged.
Nagabhai clearly discloses which cookies it uses. Cookies other than essential ones are not collected without your consent.
Your personal data is never shared with advertising companies. Marketing communications will only be sent with your consent.
This Privacy Policy applies to all services on the Nagabhai platform. By using Nagabhai's services, you are considered to have read and agreed to this policy. Protecting your privacy rights is our responsibility.
Nagabhai is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains in detail what information is collected about you when you use our website, mobile application, and other services ("Platform"), why it is collected, and how it is used.
Nagabhai believes privacy is a fundamental right. We collect only the data we truly need and protect it with the highest level of security. This policy is written so you can clearly understand what we do with your information.
If anything is unclear or you have questions, our support team is always here to help.
Nagabhai collects information from three sources — what you provide directly, what is generated automatically as you use the platform, and information obtained from legitimate sources for identity verification.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Active |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Device Information | IP address, browser, OS | Security |
| Gaming Data | Betting History, Game Logs | Service Improvement |
| KYC Documents | NID/Passport Photo | Identity Verification |
Nagabhai uses your information for the following purposes — and only these purposes:
Nagabhai does not use your data for profiling or automated decision-making that could negatively affect you.
Nagabhai does not sell, rent, or commercially share your personal information with third parties. Data may only be shared in the limited circumstances listed below, and only to the extent strictly necessary:
Nagabhai will never share your information with advertising agencies, data brokers, or other gaming platforms. If anyone requests your personal data claiming to be from Nagabhai, treat it as suspicious and report it to us immediately.
Whenever data is shared with third parties, they operate under strict confidentiality agreements and may only use the data for the specified purpose.
Nagabhai uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser.
You can delete or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.
Nagabhai retains your data only for as long as necessary. Data that is no longer needed is deleted on a regular basis.
Once the retention period ends, your data is securely and permanently deleted or anonymized. If you request early deletion, we will honor it unless a legal obligation requires us to retain the data.
As a Nagabhai member, you have the following rights. These rights are free to exercise and easy to use:
You can request to know what personal information we hold about you.
You can request corrections to any information that is inaccurate or incomplete.
You may request deletion of your data unless we are required to retain it by law.
You can request a copy of your data in a portable format (JSON/CSV).
You may request that processing of your data be restricted for specific purposes.
You can object to the processing of certain data, including marketing communications.
To exercise these rights, email nagabhai's support team or visit the Help Center Contact us. All requests will be responded to within 30 days of receipt.
Nagabhai's services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.
If it is found that a minor has opened an account using a false age, the account will be immediately closed and all associated data will be securely deleted.
Nagabhai follows the highest industry standards to protect your data. Our security measures include:
In the event of a security breach, affected users will be notified within 72 hours and prompt remedial action will be taken. If you discover a potential security vulnerability, please contact support immediately.
Nagabhai may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
If you do not agree to the updated policy, you will have the option to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.
For any questions, concerns, or requests to exercise your privacy rights, please reach out to us:
A full response will be provided within 30 days of receiving a privacy-related complaint. If additional time is needed for complex matters, you will be notified.
Your privacy is our priority. With SSL protection, KYC confidentiality, and a commitment to never selling your data, Nagabhai has you covered.